Site Reliability Engineer

CBS Corporation (NYSE: CBS.A and CBS) is a mass media company that creates and distributes industry-leading content across a variety of platforms to audiences around the world. The Company has businesses with origins that date back to the dawn of the broadcasting age as well as new ventures that operate on the leading edge of media.

Senior Technical Engineer, Client Services & Support, will be responsible for research, design, development and support of services for our consumer websites including website management and video content delivery. The ideal candidate will be responsible for the scoping, designing, evaluating, developing, optimizing the web platform tools, both hardware and software as well as should posses knowledge in enterprise-level video encoding, particularly Smooth Streaming and HLS. The candidate must be an excellent communicator, work well with team members, be proactive, have a sense of urgency, and be able to prioritize work in a team environment. This role will lead or be involved with many special projects to meet business goals and initiatives.

* Management and support of consumer websites including infrastructure design and deployment on platforms such as Linux and Windows using Apache, IIS, PHP, .Net, MySQL, and SQL Server. * Monitor and ensure regular backups for the consumer websites. * Provide guidance and assistance to the third party development teams. * Develop and maintain effective working relationships with peers, teams, and other internal or external people critical to business functionality. * Management and troubleshooting of video encoding and streaming platforms including Roku. * Develop scripts, utilities, and web applications to support daily business unit processes. * Responsible for the resolution of incident services calls and requests providing 24/7 support. * Assist with level 2 and 3 support coordinating and assisting other IT departments to resolve issues. * Create process or troubleshooting documentation in the support knowledge base. * Additional duties as assigned.

* Minimum 5 years technical experience. * Undergraduate degree in computer science or related field or equivalent work experience. * Experienced in translating business requirements into technical specifications and in developing prototypes and in launching pilot tests. * Must have strong interpersonal and organization skills and be able to communicate clearly with all levels of the business including personnel, technical management, customers and/or external vendors. * Strong work ethic and be able to work in a team environment and work independently. * Excellent problem-solving and analytical skills including the ability to quickly identify, analyze, and resolve issues and system failures. * Ability to analyze project requirements, draft project plans, milestones and delivery schedules. * In depth knowledge and experience with video encoding and streaming of live and on demand content (Expressions, Silverlight, Smooth Sreaming, HLS). * Experience in Perl, PowerShell, Linux Bash, Visual Basic, and batch file scripting. * Experience with .Net Framework, VB.NET, C#, XML, SOAP, SQL. * Experience with HTML, ASP.NET, PHP, JavaScript, Apache and IIS Web Server. * In depth knowledge of current technology: * Linux and Windows server platorms. * Database Fundamentals (SQL Server, MySQL). * Network Fundamentals (Network Topology, LAN/WAN, TCPIP). * Virtualized Environments (VMWare). * Windows and Apple desktop platforms.