Sales Representative

Caraustar Industries, Inc. is one of North America’s largest integrated manufacturers of 100% recycled paperboard and converted paperboard products. The company is a socially responsible corporation, is committed to environmentally sound practices and is dedicated to providing customers with outstanding value through innovative products and services.

• Performs all required duties and tasks in accordance with Caraustar accounting policies and financial control procedures.
• Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services.
• Accomplishes goals individually and with a team to ensure that individual and organizational results are met.
• Maintain good working relationship with customers providing excellent customer service.
• Ensures that customers are satisfied; rectifies a problem in an efficient and timely manner.
• Establishes, develops and maintains business relationships with current customers and prospective customers at all organization levels and across all critical functional areas in the assigned territory/market segment to generate new business.
• Develops clear and effective written proposals/quotations for current prospective customers. Understands pricing and proposal models
• Coordinates sales effort with marketing, sales management, accounting, manufacturing, logistics and technical service groups.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.
• Creates and manages a strategy for existing customers highlighting profile, share and value for the territory/segment.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, trends through the reading of pertinent literature and consulting with marketing and technical services.
• Comply in all respects with the provisions of the Caraustar Standards of Business Conduct Policy required.

Education / Experience

• Bachelor’s degree preferred with 5-10 years of experience in the sales industry or in a related field.
• Paperboard sales experience preferred
• Proven negotiation skills
• Demonstrated Account planning skills
• Working knowledge of key cost and profit levers
• Excellent communication and interpersonal skills
• Excellent speaking and presentations skills
• Proficient with computer and various software packages

Other Qualifications

These competencies are expected:

• Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends and information affecting the organization; knows the competition and is aware of how strategies and tactics work in the marketplace.
• Customer Focused: Dedicated to meeting the expectations and requirements of customers; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers gaining their trust and respect.
• Dealing with Ambiguity: Effectively copes with change; can shift gears comfortably.
• Decision Quality: Makes sound decisions in a timely manner based upon a mixture of analysis, wisdom, experience and judgment.
• Drives Continuous Improvement: Dedicated to providing the highest quality products and services that meet the needs and requirements of customers.
• Interpersonal Savvy: Relates well to all kinds of people, at all levels, inside and outside the organization; builds appropriate rapport; listens attentively; builds constructive and effective relationships; uses diplomacy and tact.
• Negotiating: Can negotiate skillfully in tough situations.
• Results Driven: Enjoys working hard; is action oriented and full of energy to meet challenges; successfully pursues goals and opportunities.