Salesforce.com Engineer - OPEN Business Team

American Express

(New York, New York)
Full Time
Job Posting Details
About American Express
American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.
Summary
American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! Engineers that join our Technologies team can be assigned to one of several exciting teams that are developing new virtual Internet-based Client management solutions focused on digital marketing, sales, and account management, customer service portals, online merchant services support and integration, credit management tools, and suites of web-based applications for OPEN Small Business Prospects and Customers. You will be part of a fast-paced, entrepreneurial team responsible for delivering world-class cardmember experiences across multiple channels, specifically Salesforce.com, and may include native iOS, Android, web, social integration, and APIs. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers.
Responsibilities
* Owning technical aspects of software development for assigned applications; Performing hands-on architecture, design, and development of systems * Performing hands-on software development and testing, typically spending about 75% of time writing code, conducting code reviews and testing in ongoing sprints, or doing proof of concepts/automation tools * Driving consistent development practices - tools and common components; Developing deep understanding of tie-ins with other systems and platforms within the supported domains * Working with technical product managers contributing to blueprints, and assisting with annual planning of feature sets that impact multiple platforms * Identifying exciting opportunities for adopting new technology to solve existing needs and predicting future challenges * Performs or directs ongoing refactoring of configurations and code, and drives continuous improvement in code structure and quality * Uses visualization and other techniques to fast-track concepts * Works closely with other engineers, architects, and project management throughout the course of the development lifecycle to ensure business objectives are met * Manages and appropriately escalates delivery impediments, risks, issues, and changes tied to the product development initiatives * This “rebel with a cause” looks beyond the obvious for continuous improvement opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Ideal Candidate
Required Skills/Qualifications: • 4 years of software development experience, and preferably a BS or MS degree in computer science, computer engineering, or other technical discipline or equivalent work experience, is preferred • Minimum 4+ years of experience architecting designing, programming, and configuring the Salesforce.com platform and deep functional understanding of its capabilities and limitations • Minimum 2+ years with advanced Salesforce.com development tools and techniques, e.g. APEX language, Force.com custom development, triggers, controllers, Force.com SOAP and REST APIs, JSON, sObjects, SOQL, SOSL, Chatter APIs, outbound messaging and creating Visual Force pages • Minimum 2+ years experience integrating Salesforce.com with enterprise-level applications though all available integration channels as well as Salesforce-to-Salesforce integrations • Minimum 2+ years experience with Salesforce.com AppExchange applications and extensions • Minimum 2+ years experience with other IT disciplines, such as .Net, Java, SOA connectivity, web services, or database, with demonstrated experience in object-oriented programming • Significant experience with cloud ETL tools, such as Data Loader and Informatica Cloud, as well as web-service integration from to and from Salesforce.com • Deep understanding of security-related dimensions of Salesforce.com cloud computing, including SSO/SAML integration with other commercial and in-house applications • Demonstrated experience in Agile development, application design, software development, and testing • A proven hunger to learn new technologies and translate them into working software • Ability to effectively communicate across third parties and technical and business product managers on solution design • Demonstrated willingness to seek out across the industry to understand new and related Salesforce.com technologies, including AppExchange and partner products, and takes pride in how fast they deploy working software and innovative capabilities. • Experience with Salesforce.com Mobile applications, e.g. Salesforce Touch or Salesforce 1, a plus • Experience with Salesforce Marketing Cloud products a plus, e.g. Exact Target • Experience developing AppExchange commercial applications a plus • Industry prominence and recognition a plus • Ability to think abstractly and deal with ambiguous/under-defined problems Also required is a strong will to win and drive results, with a proven ability to overcome internal and external barriers to achieve results. High levels of energy, engagement, and ownership. Ability to travel for short periods, if necessary. Positive attitude is an absolute must

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