Customer Service Representative

ActivStyle

(Minneapolis, Minnesota)
Full Time
Job Posting Details
About ActivStyle

Since our beginning in 1996, ActivStyle has led the industry in providing reliable home delivery of quality medical supplies. Our personalized service and uncompromising commitment to quality, compliance and superior customer care has earned us a solid reputation among healthcare providers, case managers and leading manufacturers.

Summary

ActivStyle, a growing medical supply company in NE Minneapolis, is seeking a Customer Service Representative to work in our Call Center.

Responsibilities

As a Customer Service Rep with ActivStyle you will:

  • Provide exceptional customer service and positively contribute to our culture and team.
  • Actively engage in high volume outbound and inbound call efforts to obtain orders and provide solutions for current customers.
  • Promote additional products when appropriate.
  • Professionally articulates basic knowledge regarding products, pricing, shipping, and other information as needed.
Ideal Candidate

Required Skills

  • High energy, customer focused approach
  • Customer empathy
  • Passion for people interaction
  • Excellent communication skills
  • Basic computer skills with the ability to quickly learn our system.
  • Intermediate computer skills with the ability to quickly learn our system
  • Happy, positive, team player, dedicated, caring, engaged, and fun! An ability to generate a smile over the phone.

Required Experience

  • High School Diploma or equivalent with previous Call Center / Customer Service experience required.
  • Previous Call Center or Medical Industry experience

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Minneapolis, Minnesota
Skills Desired
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  • Computer
  • Customer Service
  • Pricing
  • Shipping

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