Community Manager

Zynga

(Chicago, Illinois)
Full Time Temp-to-Hire
Job Posting Details
About Zynga
Zynga develops, markets, and operates social games as live services played on the Internet, social networking sites, and mobile platforms in the United States and internationally. It offers its online social games primarily under the Slots, Words With Friends, Zynga Poker, and FarmVille franchises. The company’s games are accessible on mobile platforms, Facebook, and other social networks, as well as Zynga.com. It also provides advertising services to advertising agencies and brokers.
Responsibilities
* Generate content for all social media channels for our social casino org * Creatively and proactively assist customers through multiple contact methods * Serve as a point of contact for inbound requests through multiple social casino fan pages * Raise bugs to quality assurance to the studio you see trending on social media channels * Design and execute revenue focused promotions * Deliver on social media acquisition related goals * Deliver on social media revenue related goals * Derive frequently asked questions noted * Monitoring user generated content * Author blog posts, articles, podcasts, videos and other community content * Deliver regular community reports * Identify and engage advocates through a social VIP program
Ideal Candidate
* Immpecable english * Customer Service experience * Ability to generate revenue on own inaiaitve based on personal account relationships * Accuracy and Attention to detail * Proven track record in acquisition through social media * Target / Sales Driven * Team player * Proven track record in social media sales

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