Senior Business Analyst

Zappos

(Las Vegas, Nevada)
Full Time
Job Posting Details
About Zappos
Zappos is an online retailer specializing in shoes. In addition to shoes they sell handbags, clothing, eyewear, watches and accessories. The company is currently based in Henderson, NV, with a warehouse in Shepherdsville, KY. In addition, Zappos has a small number of brick-and-mortar outlet stores. The name Zappos is derived from the Spanish word zapatos, meaning shoes.
Summary
As a Senior Business Analyst you will play a key, multifaceted role in sustaining the high growth of the Zappos Family of Companies. Your role will touch multiple aspects of the inbound product lifecycle and take actions that directly impact customer experience, operational planning, and bottom line performance. You’ll partner with Zappos and Amazon teams to monitor and support day-to-day product lifecycle operations as well as representing those areas to inform strategic decisions and advancements in our master data, content, inbound logistics, and product photography disciplines. This position reports directly to the Director of Product Lifecycle and works closely with business, operations, and technology teams across Zappos on a daily basis.
Responsibilities
* A desire to make work fun and enjoyable (this is first on the list for a reason) * Leading by example * Strong sense of urgency (this position would have the expectation of immediate impact) * Accountability for maintaining multiple complex projects and hitting deliverables on all of them * Understanding the business process and collaborating with business stakeholders to make recommendations * Analyzing current business operations/throughput and making recommendations * Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining independently * Publishing and maintaining reports for business stakeholders * Providing ad-hoc analysis and reporting as necessary * Mentoring junior analyst roles * Proven ability to work under pressure
Ideal Candidate
**Minimum Requirements** * Bachelor’s Degree or very strong work experience * 7 or more year’s business analyst experience * Excellent communication both written/verbal * Strong Proficiency in MS Excel * SQL experience required **Nice to Have** * Experience in supply chain and operations a major plus * E-commerce retail experience a plus * Finance background a plus

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