Product Manager for Reservations

Yelp connects people with great local businesses. Our users have contributed approximately 108 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Yelp is looking for an experienced Product Manager to lead our restaurant reservations platform. Yelp Reservations is the fastest-growing reservation service worldwide, supporting thousands of restaurants. Restaurants such as The Slanted Door, DOSA and LihoLiho Yacht Club in San Francisco rely upon Yelp for their reservations and to manage their restaurant. Our mission is to connect billions of diners with millions of restaurants worldwide. Restaurants are demanding customers who rely on our iPad app to manage their business. They demand efficiency, intuitive interfaces, innovation and stability. You will excel at this role by collecting input from our users and translating it into an actionable product roadmap. You’ll work hand-in-hand with a large engineering team to build, measure, and maintain the product. This role is a combination of vision, listening, execution, and measurement. This role is your opportunity to make a huge impact on one of Yelp’s fastest growing businesses.

* Define services, products and features that enable restaurants to increase their reservations and operational efficiency. * Work with our passionate and talented engineering, design and management team to hone and iterate on your ideas. * Directly and indirectly connect with the customer regularly. * Identify, analyze and prioritize new features and issues. * Manage the design/build/test/release/measure process end-to-end. * Strive for design perfection but love to release and iterate.

* Experience: This is not your first rodeo. You’ve managed high profile consumer apps for four years or more. * Techie Cred: CS or similar degree so you can talk to our enignerds about Python or Objective-C, execute SQL in our data warehouse and dig through our logs and visualize them with Splunk. * Problem Solver: Love to figure out complex problems and constantly think about how to make processes more efficient. * Design Chops: While Yelp PMs hold technical degrees, we're also passionate about design and have either schooling or significant experience building beautiful sites or apps. You should, too. * Passion about the Restaurant Space: You love the world of restaurants and appreciate their core needs in a technology product. * Non-Nerd Empathy: You're interested in Hacker News, Product Hunt, etc. as much as the next guy, but you also recognize that you're designing for a non-techie audience. * A Conditional Love for Yelp and Yelp Reservations: Like a BFF or a tee ball coach, you should love us but also be able to tell us what we're doing wrong. You'll need to be able to dish out the criticism here and take it, too. * A Need for Speed Coupled With Cautious Optimism: Daily release cycle? Bring it, but still rock steady with stability and uptime.