Carrier Procurement Operations Manager

XPO Logistics

(Lake Forest, Illinois)
Full Time Travel Required
Job Posting Details
About XPO Logistics
XPO Logistics is a top ten global provider of transportation and logistics solutions. We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation.
Summary
XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Home Depot, Ikea, L'Oréal and many others. We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk. We'd like to invest in you.
Responsibilities
* Mentor and lead a team of 30-36 Carrier Procurement Representatives: * Interview and train new employees for Carrier Procurement * Manage day to day operations with KPI metrics * Conduct employee reviews and set SMART goals * Act as a liaison between Customer Branch Presidents and Operations * Enable both revenue and margin growth across all branches * Develop and maintain best business practices * Provide industry expertise, guidance and support: * Pricing (assist in generating and reviewing bids) * Freight claims * Issue/Conflict resolution * Safety and Compliance * Use data to drive operational and productivity improvements: * Review Carrier Procurement KPIs including revenue, margin, load count, call logs and carrier management * Review shipment reports by lane, customer, carrier, equipment type and regions focusing on pricing, costs and service * Work cross-functionally to review pricing, capacity, service KPIs * Assist in developing quarterly/annual budgets and operating plans * Ability to learn XPO’s TMS software * Clearly understand goals, policies, and procedures of XPO Logistics * Maintain confidentiality of company information
Ideal Candidate
**Key Skills:** * Proven management and leadership experience; conflict resolution experience; ability to prioritize; work effectively within time limits; analytical thinking (interpret data to drive decisions); demonstrated ability to influence and lead cross-functional teams. **Experience** * Minimum 5-7 years transportation related experience (preferably at a non-asset based logistics company) **Education** * 4 year degree required
Compensation and Working Conditions
Benefits Benefits included

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