Assistant Store Manager

Vail Resorts is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

The role of assistant store manager is to assist in managing sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

• Generate sales, and demonstrate and maintain a professional standard of guest service
• Evaluate sales trends and create methods for sales growth
• Manage inventory control and meet or exceed inventory goals
• Role model and administer company policies and guidelines
• Recruit, hire, train, coach, and maintain a quality core staff
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Provide training resources in POS, product knowledge, guest service, resort information, and sales
• Conduct performance appraisals for and coach development of staff on a regular basis
• Maintain all company paperwork according to policies and standards
• Communicate ideas or issues with the Regional Manager
• Manage operational budget
• Remain current on new industry products and trends, and demonstrate knowledge of products
• Be energetic, motivated, and possess the ability to multi-task

• A minimum of 3 years of retail sales experience - preferred
• A minimum of 1 year of ski / snowboard rental management experience - required
• High school diploma or equivalent - required
• Proficient in Microsoft Office applications - required
• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Familiarity with rental and retail POS system - preferred
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests