IT System Technician

Uline, a family-owned business, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

Uline seeks an IT System Technician at its Chicago Branch in Waukegan, IL (Located on the Wisconsin / Illinois border, commutable distance for Milwaukee area applicants).

* Provide desktop and mobile computing support, train users and diagnose problems. * Administer all IT equipment – desktop computing, Wintel servers, printers, telephone instruments and equipment, video conferencing, switches, routers, and other general networking equipment. * Coordinate with vendors on basic facility issues; including new wiring installs, UPS battery tests, network cable runs and desktop / cubicle moves. * Apply software patches / upgrades and respond to user requests as needed. * Perform pro-active maintenance on all computing equipment. * Work closely with facilities department.

* High school diploma or equivalent; Bachelor's degree preferred. * A+ or Microsoft MCSA certification preferred. * Experience with AS400, Avaya, Windows Server 2008 / 2012, Win7 and Microsoft Office 2010 / 2013. * Working knowledge of remote connectivity software such as RDP, Citrix and Cisco VPN. * Basic understanding of Cisco switches, routers and TCP / IP networking. * Experience with Microsoft Active Directory, administration, creation of user accounts and Internet email. * Excellent communication, time management and problem solving skills. * Available on-call some nights and weekends. * Ability to lift 50 lbs.