MSS Reporting Specialist of Special Operations

Trustwave helps businesses fight cybercrime, protect data and reduce security risk. With cloud and managed security services, integrated technologies and a team of security experts, ethical hackers and researchers, Trustwave enables businesses to transform the way they manage their information security and compliance programs.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Define reporting and alerting requirements Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data, and review computer reports, printouts, and performance indicators to locate and correct code problems
• Work closely with management to prioritize business and information needs
• Help design, document and maintain system processes
• Locate and define process improvement opportunities
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Some off-hours work may be required
• Role is in a developing state so some work/roles may not be known at the current time

• Proven working experience as a data analyst
• Interface with UNIX systems to research available information and support scripts
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analysing large datasets (Excel, Tableau, Microsoft BI, etc)
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Solid experience in writing SQL queries, report writing and presenting findings
• Basic knowledge in generating process documentation

Education:

• We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.