Senior QA Technician

Tonic Design Co. is a full-service interactive design firm. We specialize in product development including mobile, web, app, and video.

- Lead and conduct Testing Activities - Responsible for the full testing lifecycle from testing approach definition, through test case identification, test case creation, testing execution, and testing closeout - Assist in the identification, troubleshooting, and resolution of program defects - Utilize software tools to create, organize and update project tasks, issues, test plans, etc. - Participate as an integral and enthusiastic part of the team, exhibiting ownership, follow through, initiative, awareness, and effective communication with peers and management - Serve as a mentor to other members of the QA Team, helping to increase their knowledge of QA processes, best practices, and tools - Must understand fast-paced, agency environment - Must be willing to "switch gears" with very little notice on projects

- Minimum 3 years experience demonstrating business acumen related to testing complex computerized business systems, web pages, and/or mobile apps - Experience in leading one or more other testers to execute project-related tests or tasks - Experience in requirement gathering/understanding, resulting in test case creation - Without supervision, designs test cases and test scripts (such as reliability, efficiency, usability, maintainability, and portability), based on functional and technical specifications - Ability to use various software (e.g. MS Office or other Office Suite, JIRA , etc.) to coordinate projects and produce test activity results - Identifies and reports issues and risks associated with assigned area - Proficient in basic testing methodologies and incorporation of unit tests into software products to aid in product qualification - Able to test across multiple applications including the integrations points of those applications - Exhibit a demeanor of professional pessimism; i.e., in a pleasant and non-confrontational fashion work with determination to find, document, and advocate the repair of bugs - Understand the role of testing within the software development lifecycle and business-related project constraints, and effectively advocate for the best possible customer experience of product quality within those parameters - Strong analytical and troubleshooting skills - Excellent written and verbal communication skills - Familiarity with Agile process management philosophy - Familiarity with automated testing tools/suites