Product Manager, Direct to Consumer

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one – collaborating to reach shared goals, and developing through challenging and meaningful experiences. With over 50,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Bring your ambition to make a difference.

We are looking for a product manager to assist in the the creation, maintenance, and optimization of direct to consumer services. This position will be based on our Sunnyvale, CA office. This is a full-time position.

* Assist in the maintenance and development of current and future direct to consumer legal services and enhancements in order to drive continued business growth, under the direction of a team lead. This includes: * End-to-end responsibility for developing feature/ functional specifications for new or existing direct to consumer services; * Participate in or lead cross-functional meetings to ensure on-time and in-scope delivery of new services or service enhancements; * Create proposals or business cases to obtain approval for new services or enhancements; * Conduct or participate in market or customer research to drive the creation and positioning of services; * Develop knowledge of customers, competing services, industry trends, and online user experience concepts and best practices; * Partner with other teams to support ongoing communication of direct to consumer legal services features and benefits to our consumer audiences; * Assist in the creation of plans to sunset obsolete services and service features, as needed; * Write and edit online legal information content for style, legal content, grammar, punctuation, and spelling, as needed. This includes: * Optimizing content using best practices in tagging, keyword usage, title creation, content optimization and basic SEO; * Training writers / content specialists on content optimization strategies as needed. [85%] * Report to team lead and/or other leadership on success of direct to consumer program using multiple measures (e.g., revenue, growth, audience). * Track performance using multiple measures (e.g., revenue, engagement, conversion) and use performance measures to constantly refine approach and improve performance. [15%]

**Requirements:** * Bachelor’s Degree required. * JD required. * 3-5 years of product management or related business experience required. * Professional legal practice experience highly desired, but not required. * Strong preference given to candidates with prior experience developing consumer services, including experience specifically developing online services. * Excellent editorial writing skills, with ability to write in a conversational, consumer-friendly tone and demonstrated ability to successfully write for the web. * Excellent oral and written communication skills and very strong formal presentation skills with minimal need for presentation coaching. Demonstrated experience creating and delivering formal presentations to team and/ or leadership in a variety of formats preferred. * Excellent time management and organizational skills with meticulous attention to detail and ability to work autonomously and plan own time to meet deadlines. * Ability to understand and apply technology concepts to product development. * Proficiency in online services commercialization and marketing. * Some knowledge of financial data and budgeting in a business setting. * Demonstrated experience with a variety of social media tools such as blogs, message boards, social networks, microblogging, social bookmarking and/or social sharing a plus. * Basic HTML skills and working knowledge of SEO best practices a plus. **Ideal Candidate:** * Thrives in a “start up” working environment, but is keenly aware of the special responsibilities that come with developing and managing services for a major multi-national information company. * Works well in a team environment, embraces change and is highly adaptable. * Enjoys reaching and engaging people online and doesn’t shy away from being in the public eye. * Has an interest in and experience writing about legal topics for a consumer audience. * Works well under tight deadlines. * Has a reasonable sense of humor, and is fairly broad minded when it comes to content.