Hyperion Planning Expert

SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries.

You will conduct requirements analysis, participate in solution design, and perform application development under the guidance of a senior member of the team. You will be responsible for operational support across our Hyperion Planning & Essbase application platform. You will lead system initiatives/development across FP&A, Tax, Human Resources business sectors.

* Analyze, design, develop, test & implement Hyperion planning/ Essbase applications * Provide operational support in the areas of Hyperion Planning/Essbase, associated with budgeting and forecasting, profitability analytics and management reporting systems. * Process month end and quarterly forecast activities for management reporting, manage user provisioning, monitor system environment for optimal performance. * Maintain focus on quality deliverables and effectively manage project tasks, participate in project analysis, prepare/deliver presentations and training and provide guidance and direction to business users. * Learn and demonstrate a high level of familiarity and understanding of financial planning and reporting processes and their impact and integrations with technologies and systems. * Build and maintain positive relationships with key business users and exhibit a solid understanding of basic financial concepts and practices. *

**Required Experience:** * A positive track record in implementing and managing Hyperion Planning and Hyperion Essbase applications in a complex business environment. * Thorough understanding of Hyperion Planning and Essbase including development and maintenance of complex allocation models and database management is required. * Completed and led at least 1 to 2 Hyperion Planning full cycle implementations using structured methodologies and tools to support requirements, design, development, validation, deployment and training. **Required Technical Skills:** * Hyperion Planning * Essbase * Calc Scripts / Business Rules * Security Administration * Smart View * EPMA * Web Analysis * FDM * Workforce Planning * Relational Database Technology **Education:** * Bachelor’s degree or equivalent - required * Post Graduate degree – desirable * Relevant Professional Certifications such as Hyperion or Essbase Certification, PMP, Six Sigma, etc. – preferred