Senior Product Manager

Social Finance (SoFi) is a finance company that offers a range of lending and wealth management services. The company primarily caters to early-stage professionals and offers variable and fixed rate parent, personal, and MBA loans, mortgage refinancing, and more. Based in San Francisco, California, the company was founded in April 2011.

SoFi is looking for a Senior Product Manager to join the growing product team and focus on loan products. We are looking for a hands-on, technology proficient, team player who can lead, define, and deliver innovative solutions for new and existing loan products. A Senior Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product requirements, defining the product vision, and working closely with engineering, sales, marketing, community and operations to ensure revenue and customer satisfaction goals are met. Responsibilities also include ensuring that the product supports the company’s overall strategy and goals.

* Work with internal project stakeholders from marketing, sales, operations, community and executive management to translate business needs into requirements, drive consensus, including developing success metrics. * Work with operations subject matter experts and use a broad range of sources to understand borrower and processor use cases * Work with designers, developers (both locally and remotely) and subject matter experts to get project requirements well scoped, designed and built. * Design processes, workflows and functional components to improve efficiencies. * Work with marketing, capital markets, operations and business development stakeholders to meet goals. * Monitor and understand the key metrics governing your product area, with an eye toward continuously improving them through ongoing product innovation * Work with engineering and data science to analyze data and conduct experiments (i.e. A/B tests) in order to optimize the product in pursuit of an improved customer experience and business metrics * Establish product delivery timelines in close collaboration with the development team * Keep stakeholders updated on project process and trade offs on increasing/decreasing project scope * Responsible for keeping on top of competitive landscapes and strategies. * Be a leader within the group

* 8-10 years of product management experience * Bachelor’s degree * Demonstrated success defining and launching excellent products * Proven ability to dive deeply into specific functional areas and learn a domain specific language * Proven ability to understand the business and engineering sides and get into the technical details * Ability to assume a strong sense of responsibility and ownership in an atmosphere of ambiguity * Excellent project management skills - delivery oriented * Superior communication skills * Experience in financial services a plus, but more important is your ability to learn fast, ask questions and solve problems * Ability to handle changing tasks and priorities and adapt quickly * Ability to work with remote teams * Act as a leader within the company