Sales Engineer

SmartBear is the leader in software quality tools for teams. SmartBear is a combination of a start-up, high growth environment and an established, financially strong company with 300+ employees across 6 global locations.

Imagine working with world’s most recognized companies and their technology, advising them on how to build the world’s next and best applications. As a Sales Engineer you will be a key technical advisor for our award-winning products enabling our industry leading customer base to meet their technical goals and challenges. SmartBear has played a role in the Uber you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. Our software is downloaded every 6 seconds (5.25 million downloads a year) and we have over 25,000 customers (Google, Apple, Microsoft, Uber, GE and SalesForce to name a few) in 194 countries. We have real products, real customers and great compensation.

• Provide technical support to the Sales process, qualify prospective customer requirements, and deliver strategically developed product demonstrations that match customer needs
• Respond and troubleshoot product questions from prospective and current customers to display SmartBear’s technical value ensuring successful customer experiences
• Collaborate with Marketing to provide insight for the creation and publication of technical content, webinars, and events
• Participate in industry events and customer sales meetings representing SmartBear as a technical thought leader
• Solicit and provide feedback from prospective and current customers to facilitate new features and functionality in our current technology
• Stay apprised of current SmartBear and industry technology to contribute to training team members on the differentiating value of our solutions

• Technical degree or related field
• Experience presenting and/or teaching technical concepts
• Worked directly with customers or internal clients to resolve technical problems
• Experience in software development, quality automation, performance monitoring, or other software quality related fields
• Ability to travel (10-20% travel)
• Authorized to work in the United States (minimum of H1B)