Senior Product Manager

The amazing products for which Samsung is known world-wide are the results of the amazing people who work here. Their talent, creativity, dedication, and commitment to innovation are what make us who we are. To continue to be a world leader in technology, we focus on attracting the best talent available and offer a corporate culture in which every individual can challenge themselves to discover how good they are, and how great they can become.

Strategic Analytics is powering a paradigm shift at Samsung and the global industry. We are looking for highly technical team members who are passionate about data, have the rigor needed to solve billion dollar problems, and possess an innate entrepreneurial spirit to explore the uncharted. Strategic Analytics combines the engineering backbone of a best-in-class Big Data Platform with the analytic expertise of advanced mining and predictive modeling.

If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.

Product Managers are responsible for managing the successful design, execution, and measurement of major data initiatives across all customer-facing channels. They provide a critical link between the most technical areas of the organization and our business partners who activate against Strategic Analytics’ deliverables. Balancing excellent business communication skills with a deep analytical understanding is needed to 1) successfully build never-been-done-before analytic solutions in a Big Data environment and 2) interface daily with business partners, engineering, and product management teams.

• Manage release schedule of product, including prioritizing new features by preparing return-on-investment analyses
• Translate business partners' requirements for data science & engineering development specs
• Assist in industry research and appraise competitive product lines to ensure product is leading edge
• Train and support Research & Reporting, Engineering, and Business Partner teams' needs by ensuring access to product's data, analytical outputs, and tools
• Ensure product up-time and forecasts service level agreements to business partners' systems and users
• Provide product synopses and use cases to support internal marketing objectives
• Establish project plans and drive execution of data science & engineering tasks
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Collaborate with Line of Business teams and executive sponsors to develop novel, practical, and operationalized analytics that drive explicit business value at the customer level
• Collaborate with marketing, service, development, and engineering teams to ensure that requirements for integration, security, data quality and cross functional usage are addressed
• Develop and maintain a trusted, long-lasting advisor relationship with Business Partners, other key stakeholders, and executive sponsors
• Manage Business Partners’ expectations to ensure the timely and successful delivery of product releases
• Drive Business Partners to set up their own processes to make the delivered product a success and track clients' success KPIs
• Identify and grow opportunities across Business Partners and collaborate with other internal and third-party product teams to ensure mutually beneficial growth
• Assist with high severity requests or issue escalations as needed
• Develop and maintain excellent working relationships with all assigned levels within and outside the company.
• The ability to convince others, in a potentially adversarial and highly technical environment, including customer leadership, VPs, directors & managers, staff, and vendors with opposing views to accept/approve plans, technical, and project recommendations.
• Plan, organize, and prioritize multiple complex assignments and projects.
• Read and interpret detailed and complex engineering product development and marketing documents, media materials, and contracts (or related documents) based on corporate legal and marketing standards and philosophy.
• Work independently and in a team environment in order to achieve personal and team goals and complete assignments within established time frames.
• Ability to lead and direct the activities of staff members in order to achieve customer business objectives and team goals and to complete assigned projects within established time frames and specifications.
• The ability to develop tasks and work assignments, clearly define objectives, and give direction with applied knowledge of alternatives and decision-making experience to guide subordinates.
• Ability to negotiate on behalf of function to come to agreement by managing communications through discussions and compromise; issues are short-term operational and medium-term tactical or limited strategic nature.