Senior Reinsurance Collections Specialist
RiverStone Resources
(Manchester, New Hampshire)The RiverStone Group is the preeminent insurance run-off manager in the world and is owned by Fairfax Financial Holdings Limited, a financial services holding company, publicly traded on the Toronto Stock Exchange under the symbol FFH.
- Responsible for collection and resolution of disputed reinsurance recoverable balances for all portfolios. Provides support to Office of General Counsel on Ceded arbitration or litigation.
- Recommend dispute resolution plan to management including any potential dispute provision. Collaborate with Reinsurance Specialist to ensure any approved dispute provision is recorded in the system timely and accurately
- Directly involved in the collection of more complex reinsurance recoverable balances, including providing substantive analysis of claim and reinsurance issues, where necessary.
- Provides training and guidance relative to substantive claim issues to Reinsurance Specialists
- Researches large net balances for potential collectible reinsurance.
- Assists in the management of reinsurer audits for all portfolio’s consistent with prescribed audit protocols
- Continually look for improvements in workflow and procedures and make implementation recommendations to manager.
- Provides support as needed to internal audit inquiries.
- Identifies major changes in incurred and outstanding loss reserves, prepares reports for managerial review and assessment
- Provides support as needed to internal audit inquiries.
- Provides support to commutation team
- Maintains high degree of confidentiality
- Serves on organizational committees or special projects as assigned
- Models and practices RiverStone values
- Understanding of underlying direct claims, including coverage issues and allocation analysis
- Understanding of reinsurance contracts, both treaty and facultative
- Ability to work independently with little supervision
- Must have sound analytical, interpersonal and communication skills (both written and verbal) with the ability to work effectively with reinsurers, peers and management
- Must have sound negotiation skills
- Good organizational skills are required. Must be able to prioritize and handle multiple assignments or projects simultaneously and meets established deadline
- Ability to interview candidates for positions, provide feedback to direct reports and train in a one on one setting or in small groups
- Excellent computer skills and knowledge of database management software (i.e., Access and Outlook) and application software (i.e., MS Word, Excel, and PowerPoint) is required
- High level of competency with reinsurance systems
- Strong mathematical skills
Required Education
- Bachelor’s degree preferred or equivalent work experience
Required Experience
- 4+ years of experience in reinsurance collections and or 4+ years APH claim handler experience
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