Customer Care Representative

At Raymour & Flanigan, we’re committed to helping you achieve your dream home while expressing your unique style. Whether you’re furnishing an entire room or simply adding an accent piece for visual flair, we have something to suit every room, taste and budget. From classic to contemporary and everything in between, you’ll find the furniture you’re looking for at a price that’s just as appealing.

Are you ready to start your career with a company that offers growth, challenge and a commitment to excellence? Raymour & Flanigan is a leading furniture retailer in the U.S. and is searching for a career minded customer care associate that can make a difference to the customer shopping experience. Many of our successful long term associates started at the beginning. Here is where you can demonstrate your customer service skills and learn the furniture retail business. Apply today for the start of your successful future!

• Consistently provide genuine, friendly, personable and professional service.
• Handle multiple responsibilities and balance customer priorities.
• Efficiently schedule customer's deliveries to meet their needs.
• Go above and beyond advocating for every customer concern and request.
• Support sales and operations team members to ensure that our vision of enhancing the customer shopping experience is realized.
• Proactively resolve escalated customer issues.
• Ability to multi-task within a fast-paced service environment.
• Effective communication, interpersonal and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to work independently and with a team.
• Perform additional functions that may be assigned at the discretion of management.

• High School Diploma or equivalent.
• Proficient computer skills and able to learn proprietary P.O.S. program.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays and events.