Store Management for Calvin Klein

PVH has evolved from its 1881 roots to become a diversified global apparel company with over $8 billion in revenues through a combination of strategic acquisitions and by successfully growing our brands globally across the wholesale, retail, e-commerce and licensing channels. PVH's transformative acquisitions – Calvin Klein in 2003, Tommy Hilfiger in 2010, and Warnaco in 2013 – have redefined our identity, performance and long-term growth potential.

Responsible for the overall performance of the store, generating sales performance, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages.

Managerial

• Identify and implement strategies and initiatives to achieve and exceed business goals
• Oversee and maintain the customer service standards to the highest possible level
• Communicate professionally and effectively with employees and all support services within the company, act as the primary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants)
• Represent the Calvin Klein image through personal and professional appearance
• Take responsibility for productivity and profitability of the store including sales growth, staffing and inventory results

Operational

• Understand and comply with all company policy, procedures and operations
• Maintain the highest level of security and safety awareness within the store
• Recognize problems, analyze causes, generate alternatives and solutions
• Manage all controllable expenses, including the allocation of payroll
• Attend mall/center management meetings

Leadership

• Hire, train, motivate and supervise management and sales staff with a keen sensitivity to hiring people who have strong presentation and communication skills representative of the Calvin Klein image
• Develop all employees to be knowledgeable in areas of product, merchandising, operations, customer service, sales and growth within the company
• Effectively supervise the sales floor to ensure customer / associate awareness at all times
• Demonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously
• Lead by example

• Minimum of one to three years of Retail Management experience, preferably in a retail clothing environment, or equivalent senior management experience
• Minimum high school education or equivalent. Bachelor’s degree in Business or related field preferred
• Ability to communicate with customers and store personnel
• Excel in Customer Service skills
• Physical capacity to maneuver around sales floor, stock room and office
• Excellent communication skills
• Aptitude with cash register and office computer
• Willingness to work a flexible schedule to meet the needs of the business