Customer Service Representative

Public Storage built its first self-storage facility in 1972. Today it operates thousands of unique and diverse company-owned locations in the United States and Europe, totaling more than 142 million net rentable square feet of real estate. Its PS Business Parks interest adds another 28 million(approx.) rentable square feet of commercial and industrial space. Based on number of tenants, Public Storage is among the largest landlords in the world.

If you enjoy customer service and sales and wish to leave behind long weekends and evening hours, then a Property Manager position is for you.

* Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions * Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements * Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs * Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming * Work in one or more locations, independently or with another manager * Manage, verify, balance cash drawer; prepare and make daily deposits * Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent. * Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations * Conducts welcome, collection and other types of calls and documents notes in computer system.

* Successful candidates come from a variety of customer-centered, selling environments including retail, restaurant, fast food and more. All have common knowledge, skills and abilities which include: * Minimum one year of Customer Service and/or Sales experience * Energetic, outgoing, customer oriented personality * Strong communication, interpersonal and problem resolution skills * Enjoys and easily operates independently or as part of a small team * Detail oriented with strong organizational and time management skills * Demonstrated computer knowledge to include using a mouse or equivalent, navigating through windows operating system, data input, accessing intranet websites and printing. * Accuracy in entering data, posting account notations and balancing daily transactions. * Valid driver's license with access to reliable transportation used during the work day * Willingness to work in multiple locations * Can work from 9:30am to 6pm any day of the week, including weekends and holidays * Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc… * Willing to submit to a pre-employment background check.