Technical Operations Project Manager

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services. PlayStation has delivered innovation to the market since the launch of the original PlayStation in Japan in 1994.

As a project manager assigned to our Technical Operations team, you will own the delivery a world-class game cloud service. You will be responsible for working with both internal and external teams to build, deploy and deliver our service.

• Manage cross-functional site infrastructure projects in a matrix organization covering a range of areas (datacenter, network, hardware systems, infrastructure software engineering, capacity management).
• Develop and manage end-to-end project plans and ensure on-time delivery.
• Provide hands-on project management during all phases of Operational Software design. design.
• Provide hands-on project management and process improvement for Operational Processes, including Incident Management, Root cause analysis and KPI definition and reporting.
• Provide day-to-day coordination and quality assurance for projects and tasks.
• Drive internal process improvements across multiple teams and functions.
• Interface with Engineering and Business Owners for project requirements and scope.

• A Bachelor's Degree in a technical discipline or equivalent, or 6 years of relevant work experience.
• Strong verbal and written communication skills with proven ability to deliver projects within a fast paced, multi-disciplined leading edge technology environment.
• Self-starter, with strong ability to operate in an unstructured environment.
• Strong organizational and coordination skills along with multitasking capabilities to get things done in a fast-paced environment.
• Strong and diverse software technology background.
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Strong working experience with Project Management tools and Agile methodologies in the internet service delivery.

Additional Attributes

• Experience with Internet Service Delivery and Operations a plus.
• Internet startup and technical infrastructure management experience a big plus.
• Experience with managing projects related to rapid network deployment, datacenter operations, capacity management a plus.
• PMP Certification (PMI) a plus.