Property Manager

Piedmont Office Realty Trust, Inc. (NYSE: PDM) is an owner, manager and operator of high-quality, Class A office properties located in select sub-markets of major U.S. cities. Its geographically-diversified, over $5 billion portfolio is comprised of more than 21 million square feet.

The Property Manager has on-site day-to-day responsibility for all property management activities/functions (on single or multiple properties depending on size, location, and type), including but not limited to: property maintenance, tenant relations, property budgets, support to leasing/re-leasing, collections, reporting, tenant improvement activities, property appearance and condition, and providing (or directing) on-site or general leasing activities.

JOB RESPONSIBILITIES:

Accounts Receivables:

• Review and approve monthly rent up.
• Approve tenant adjustment, write-off, and refund forms as required.
• Complete TI.
• Approve “no reserve” request forms and complete quarterly bad debt reporting.
• Oversee receivables collections in accordance with company policy including tenant follow-up.
• Manage that collection activities are done property in accounting system.
• Ensure late fees are charged in accordance with the terms of the lease.

Accounts Payables:

• Review and approve invoices per the designated signing authority in the Authority Matrix.
• Ensure utility deposit procedures are followed and approve surety bond request forms.
• Approve building credit card invoices.
• Approve tenant refunds.
• Work with the tax consultant and Asset Manager to aggressively appeal tax assessments.
• Review and approve tenant improvement allowance payments and/or rent credits.
• Approve monthly accruals.
• Approve employee expense reports.
• Pursue legal action to collect delinquent balances when necessary.
• Complete required reporting such as operational expense variance and capital variance and ensure preparation of tenant letters.

Budgeting and Reporting:

• Complete annual capital plan, operating budget and reforecast, and variance explanations related to the budget.
• Review and approve variance explanations on the monthly operating report and capital report.

Vendor Management:

• Responsible for vendor relations on capital and construction projects.
• Execute design services’ agreements with the building space planner and engineering firm.
• Oversee the development of requests for proposals and bid contracts as required.
• Manage electricity purchasing in deregulated markets if applicable.
• Monitor and inspect the capital contracts and vendor performance for compliance with contract specifications.

Lease Administration:

• Responsible for ensuring that letters of credit and tenant deposits are maintained in accordance with lease requirements.
• Approve lease abstracts for new leases and amendments.
• Respond to tenant lease audits.

Building Maintenance, Construction, and Security:

• Oversee the preventive maintenance program with property engineers.
• Ensure the completion of and resolve any issues with the regular janitorial inspections and quarterly building inspections.
• Manage the review and completion of preventative maintenance tasks in the tenant work order system.
• Develop and implement the Security and Emergency Preparedness Plan and the Business Continuity Plan.
• Pursue energy savings and green initiatives.
• Ensure the property participates in the Energy Star and consumption is closely monitored.
• Oversee that the building energy management system is fully utilized.
• Review and submit insurance incident reporting forms.

Tenant Relations:

• Oversee the tenant visitation program and maintain relations with the tenants, ensure timely resolution of tenant requests.
• Assist with tenant showings.
• Review lease draft language and provide input to the Asset Manager when requested.
• Stay abreast of market conditions, rental rates, and availability in competitive buildings.
• Implement tenant move in and move out procedures.
• Respond to Kingsley survey results to conduct independent surveys on a regular basis.

Employee Management:

• Supervise the property management support staff.
• Work with Human Resources to hire, train, and discipline employees.
• Approve time off requests and timesheets. Complete performance evaluations and goal setting.

Other:

• Proactively stay involved in the local community and real estate organizations, i.e. BOMA.
• Maintain relations with the brokerage community.

• At least three to four years as an assistant property manager or property manager in property management, commercial real estate preferred.

• Four year degree or equivalent experience.

• RPA, CPM or CCIM designation preferred.

• Real Estate License preferred.

• Proficient in Microsoft Office and advanced Excel skills.

• Proficient in MRI or other real estate accounting software.

• Excellent verbal and written communication skills.

• Must be a self-starter, self-disciplined, and highly organized.

• Must have a strong work ethic and be team-oriented and highly dependable.

• Must be able to physically visit and inspect all areas of the property.

• Proficient in Angus Anywhere or other tenant work order system.