Technical Project Manager

OmniUpdate® is the leading provider of content management solutions designed to solve higher education’s digital marketing challenges. Our user-friendly platform and award-winning technology and support empower our customers to be engaged and personalized in their communications, cost-effective and efficient in their channel management, and scalable and extensible in their development.

OmniUpdate, Inc. is seeking an experienced Technical Project Manager to join our Project Management Office. We need a professional who is inherently focused on customer satisfaction and project success to help our in-house development team transform and adapt college and university websites for management in our web CMS, OU CampusTM . The position is responsible for the effective management of new customer implementations and professional services. This is not a telecommuting position.

* Quickly become an expert user of OU Campus * Prioritize and direct team members, project schedules and scope of effort. Assign tasks and responsibilities to Project Coordinators and Web Developers * Conduct and lead meetings to deliver project progress reports and review the presentations of others as needed * Follow up with both the customers and internal stakeholders to ensure project plan is progressing as scheduled * Work with Sales team members to define and prepare Statements of Work and project estimates * Track and document the status of projects until completed * Ensure delivery of the highest quality service by processing and understanding customer technical requirements, needs, and expectations in preparation for project

* Bachelor’s Degree in Business Administration, Computer Science, or related field; Master’s preferred * Excellent customer service skills * 3+ years project/portfolio management experience * Ability to work with Marketing, Sales, and Development teams * Professional, logical, and highly motivated approaches to work problems often on tight deadlines * Proficient in a multi-task environment; can type, email, and present via web and phone utilizing excellent written and verbal communication skills * Attention to detail, enthusiasm, and pride in the work you do * Experience managing projects with the following technologies: HTML/CSS, XML/XSL, PHP, ASP, and/or other scripting languages