Customer Experience Coordinator

Omaze

(Culver City, California)
Full Time
Job Posting Details
About Omaze

Omaze is a for-profit cause marketplace that is revolutionizing the philanthropic space. We serve world changers – all people who want to make a difference in the lives of others – by providing fun and easy ways to raise money for causes that have a positive and lasting impact around the globe.

Responsibilities
  • We are looking for a friendly and reliable Customer Care Coordinator, who is dedicated to ensuring that customers have a great experience.

  • You understand and care about satisfying customers, and have the communication skills, creativity, and problem-solving abilities to convert challenges into positive experiences.

  • Quickly become familiar with the brand voice, software platforms and common issues

  • Respond to Omaze donors in order to resolve issues regarding donations and rewards

  • Proactively contact and engage donors on how to properly use the Omaze platform to solve problems and avoid potential issues

Ideal Candidate
  • You have at least 1 year experience in a customer service or sales role

  • You have excellent written and oral communication skills

  • You thrive on solving complex issues

  • You take your work seriously but not yourself

  • You love people, and are excited to work with a diverse group of partners, and thrive in a fast-paced, dynamic environment

  • You are passionate about creating impact

Questions

There are no answered questions, sign up or login to ask a question

sign up or login to save this job and more
Culver City, California
Skills Desired
Sign up or login to see how your skills match up.
  • Working in Fast Paced Environment
  • Customer Care
  • Customer Service
  • Problem Solver
  • Verbal and Written Communication
  • Sales
  • Creative & Talent

Want to see jobs that are matched to you?

DreamHire recommends you jobs that fit your
skills, experiences, career goals, and more.