Therapy Support Specialist

Medtronic is working with new partners, in new ways to improve global healthcare. With the integration of Covidien as our Minimally Invasive Therapies Group, we can address the healthcare needs of more people around the world than ever.

This position supports the Interstim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances this person may be engaged in basic market development activities depending upon the needs of the assigned territory.

* Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems) * Maintains current knowledge about assigned products and services as well as competitive products. * For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees. This position educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums. * Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.). * Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacement. * Maintains open and effective communication with all district personnel, customers and other Medtronic employees. * Contributes to the completion of milestones associated with specific projects at the regional and/or national level. * Ensure personal understanding of all quality policy/system items that are personally applicable. Follow all work/quality procedures to ensure quality system compliance and high quality work. * Performs other related activities, as assigned.

**Basic Qualifications** * 6 years of patient care/clinical experience with Associates Degree or 4 years of patient care/clinical experience with Bachelor Degree or 2 years of medical sales experience with Bachelor Degree. **Desired/Preferred Qualifications** * Bachelors Degree Preferred * Masters Degree Preferred * Clinical skill and knowledge (ex. conduct a simple trial, implant and/or refill a pump)Clinical experience with implantable Neuromodulation products and stim experience * Experience in servicing medical personnel on product use * Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care. * Ability to communicate effectively with sales and health care professionals. * Ability to coach others on use of products and clinical applications * Excellent organizational skills. * Ability to prioritize under pressure * Manage multiple tasks simultaneously Preference will be given to local qualified candidates and candidates with Medtronic experience