Associate Manager

We side with style over fashion, think timelessness is underrated and find that clothes look best when they’re lived in. We love color-blocking and pattern mixing and temper tomboy with heels. We're fans of tousled hair and think everything’s right when something’s left just a little imperfect.

Our Associate Store Managers are recognized as selling and service leaders. Are energized by creating a customer experience that exceeds expectation and drives loyalty. Master and own their DOR and have a working knowledge of the other DORs. Motivate the team to achieve their SPH and KPIs.

* Lead productive selling floor shifts and achieve daily sales and KPI goals. * Ensure that the customer experience and achieving SPH are prioritized over workload. * Provide the communication and tools needed for the team to drive incremental denim sales and achieve their KPIs. * Capture and create profiles during each transaction to increase customer loyalty (except California + Massachusetts). * Connect with the community and source and execute successful events. * Ensure all associates receive requisite training and shadowing and apply skills on the job.

**What We Expect You To Bring** * Enjoy working hard and always be up for a challenge. * Never give up, especially when faced with roadblocks. * Anticipate, address and escalate emerging issues. * Be energized by problem-solving and demonstrate an understanding beyond the basics. * Cope with change effectively and shift gears comfortably. * Build productive and constructive relationships with everyone on the team. * Be willing to be the only champion for an idea. **What You Can Expect** * Believes in our products and services. * Knows the customer, are denim experts and are passionate about wardrobing. * Maximizes opportunities and questions what can be done better. * Generates ideas to evolve the business. * Is market-aware, forward thinking and global. * Fosters collaboration and productivity. **Our Associate Store Managers:** * Have a high school diploma or equivalent combo of education and experience. * Have 4 or more years of management experience with similar scope. * Communicate effectively and confidently. * Process information and operate store systems accurately. * Assist in processing and replenishing and keeping the store looking great. * Are available when we are busy, including: nights, weekends and holidays. * Are facile with technology and apps and familiar with industry-related blogs and feeds. * Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds |18 kilos. * Must regularly move around all store areas and be accessible to customers.