Senior DevOps Engineer

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. The company also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more.

Come join the Consumer Tax Group Operations Engineering team as a Senior DevOps Engineer focused on moving services to and operating them in AWS. It is an exciting time to be part of Intuit’s DevOps team, operating right at the intersection of Software and Infrastructure to deliver a highly reliable, scalable, and secure multi-billion dollar business using leading edge technologies across data centers and AWS. The DevOps team builds and runs the platform that delivers TurboTax to tens of millions of customers. Help us build the TurboTax experience in the Cloud on a global scale!

* Applies full understanding of the business, the customer, and solutions to effectively design, develop, and implement operational capabilities in the Cloud. Includes creating tools and processes that enable highly available, scalable & reliable customer experiences * Utilizes their deep knowledge of operations engineering, connected services, and information technology plus their knowledge of industry best practices to innovate and influence operational approaches and solutions in traditional data centers and in AWS * Exercises independent judgment in the selection of methods and techniques used to deliver operational solutions. Considers build, buy and partnering alternatives in the selection process * Creates internal and external networks outside of own area of expertise to leverage and adopt ideas, technologies and best practices that helps the organization move fast * Coaches and mentors other operations engineers on methods and techniques * Coordinates technical dependencies with other teams * May be a technical lead for complex projects * Will participate in the definition of project objectives * Responsible for specific project deliverables but may influence organizational goals beyond a specific project

* BS degree or higher in Computer Science (or equivalent experience) * AWS experience required * Experience hosting cloud services and able to translate business requirements into securely implemented capabilities in the cloud * Experience with configuration management frameworks such as Chef or Puppet * Engineer at heart and equally adept at software development and system engineering * Experience at building, deploying, and operating distributed services at scale * Excellent trouble shooting skills that span code, system, and network. Ability to zoom in from code to JVM garbage collection problem to packet loss in the network * Systematic problem solving approach, coupled with a strong sense of ownership and drive * Ability to design and provide non-functional and infrastructure requirements which promote uptime, speed and security in all phases of software lifecycle * Internally motivated, self-starter with ability to plan, organize and establish priorities to meet goals and achieve results * Must work well under pressure, balancing multiple priorities and objectives, handles conflict well * Demonstrated technical leadership and ability to communicate in a complex cross-functional environment