Executive Assistant

inContact, Inc. (NASDAQ: SAAS) is a provider of on-demand call center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution.

• Works under the direction of an executive and performs administrative support functions for one or more higher level executives.
• Regular and essential functions include, but are not limited to:
  • Running reports for tracking or forecasting using MS Excel, MS Word, and Salesforce.com,
  • Organizing meeting schedules, events, townhalls, and offsites (event planning)
  • Assisting with email including sorting and responding
  • Assisting with expense report preparation
  • Screening calls
  • Backup receptionist for lunches and breaks
  • Keeping calendars up to date
  • Taking messages
  • Special projects
  • Filing and archiving
  • Document creation
  • Maintaining spreadsheets
  • Handling confidential matters
  • Booking travel in adherence to company’s travel policies
  • Assisting with presentations
  • Greeting customers and guests.
• Travel as needed for various events.
• Works extended hours as needed.

To Land This Gig You'll Need:

• High School Diploma required
• 6+ years of administrative assistant experience
• Experience using a multi-line phone system
• 1+ year experience with a corporate travel program
• Intermediate PowerPoint skills
• Outstanding communication skills
• Excellent vocabulary, creates polished and professional documents
• Must be able to type a minimum of 65 WPM

Bonus Experience:

• Bachelor Degree preferred
• Salesforce.com reporting