Account Manager

Hewlett Packard Enterprise

(Chicago, Illinois)
Full Time Travel Required
Job Posting Details
About Hewlett Packard Enterprise
Hewlett Packard has been in the innovation business for more than 75 years. Our vast intellectual property portfolio and global research and development capabilities are part of an innovation roadmap designed to help organizations of all sizes – from global enterprises to local startups – transition from traditional technology platforms to the IT systems of the future.
Summary
Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales Develops a client-centered agenda (plan), improves the financial quality of the account [s] (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead). Provides pan-HP leadership working across HP and with the customer as one unified HP account team.
Responsibilities
* Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP) * Leads, coordinates, and manages the long-term, consultative, C-suite client relationship to become the client’s trusted advisor * Establishes and manages, a program to achieve client service excellence * Represents pan-HP Portfolio * Meets or exceeds financial commitments * Exercises responsibility for growing HP’s year over year share of wallet and shareholder return * Delivers technological and service delivery innovations that reduce costs and delight customers * Ensures a strong governance framework and meeting cadence within HP and between HP and the customers * Leads all employees who provide services to the client, either directly or indirectly
Ideal Candidate
**Education and Experience:** * Bachelor’s Degree or equivalent, MBA or equivalent preferred * 5 - 8 years in account leadership roles such as sales, delivery or business management * Experience leading global and matrixed teams. * Experience in IT industry required and vertical industry preferred. * P & L, sales and risk management skills required. * At least 5 years of successful Account Management in IT Services (Application Services and/or Infrastructure Services) with a proven track record of revenue growth and client satisfaction. * Experience in the CPG industry (in the past 5 years) is a plus. **Knowledge and Skills:** * General Management Skills * Consultative sales skills * Financial Acumen * Knowledge of IT Industry, including trends and competitors * In depth knowledge of vertical industry * Change Management skills * Strong communication skills * LI-POST
Compensation and Working Conditions

Working Conditions

Travel - Yes, 50 % of the Time

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