Java Software Engineer

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their ticket number because to them it works just like email.

The ideal engineer for this position loves managing RESTful APIs and other web services at scale. You relish the opportunity to take on a challenging problem, choose the right tool for the job and build an elegant, scalable solution. Tools We Use - Java 8 - Play framework - MySQL, MongoDB, Solr - RabbitMQ - Git About the Role - Your first project involves working with two other engineers on a new API we're building in Java 8. It will eventually power our mobile app, web app and become the next version of our public API. On a daily basis, you'll work on documentation, new endpoints, performance optimization and, of course, test cases. - You'll be working with product people. Your leaders are technical and committed to creating a magical experience for customers. You'll deploy excellent work that moves the needle for businesses around the world.

- You became an engineer because you like writing software that helps people. - You have a history of working on Java projects at scale and can bring a high level of expertise to the business. - Your code is not only a pleasure for customers to use, but for other engineers to read and understand easily. - A big part of being great at your job revolves around being very organized and communicative. It’s clear from your experience that you have those characteristics.