Store Manager

In 1977, when Harbor Freight Tools was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. And for over 35 years, Harbor Freight Tools has done just that. From hand tools and generators, to air and power tools, from shop equipment to automotive tools, Harbor Freight offers more than 7,000 tools and accessories at quality levels that match or exceed competing brands, but at prices that are up to 80% less.

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

Maximize Profit

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance to company policies
• A subject matter expert in all operational processes

Optimize Talent

• Acquisition of high quality talent
• Training and Development
• Performance management
• Effective staffing and scheduling
• Creation of a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Drive for Results

• Sets priorities and translates goals into action plans
• Consistently pushes self and others for results
• Managers internal and external communications

Building High Performance Teams

• Acquires and retains the right talent
• Trains, coaches and provides feedback
• Develops team for growth

Managing and Measuring Work

• Clearly assigns responsibility for tasks and decisions
• Sets clear and measurable objectives
• Monitors process, progress and results and provides effective feedback

Managerial Courage

• Does not hold back what needs to be said and is not afraid to take action
• Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus

• Acts with customers in mind
• Understands and teaches how operational execution directly affects the customer experience

Experience

• Minimum of two years of retail management experience

Education

• Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical requirements

• Ability to communicate with customers and employees.
• Ability to intermittently lift items between 25 and 50 pounds.
• Requires standing and moving for an entire shift.
• May be required to operate a forklift or other moving equipment.

Availability

• Ability to work a flexible schedule, including evenings, weekends, overnight shifts, and weekends as necessary to meet the needs of the business.
• Some travel required.
• Ability to communicate with customers and employees.