Technical Product Program Manager

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses.

The Product Operations Program Manager will own programs across Groupon’s emerging product teams and lead cross-collaborative projects that result in organizational efficiencies and teams meeting product goals. You will drive high-visibility initiatives for Groupon’s latest and greatest products. You will tackle the challenging problems in technology.

* Develop replicable, strategic, cross-functional programs for Groupon’s product teams * Engage with and obtain buy-in on program strategy from product managers, leadership, and cross-functional teams * Drive and communicate status on initiatives from conception through completion * Communicate timely and accurate status to appropriate stakeholders * Identify, track, and drive process to resolve systemic issues * Drive improvements in processes and technology that will save time, money, and resources * Identify, route and solve major product escalations with product and engineering teams * Develop tools and reporting systems to track product progress

* Bachelor’s degree and 3+ years experience in operations/technology/project management * Self-starter with excellent communication and project management skills * Strong team management skills; ability to instill commitment among team members at all levels * Highly organized, detail-oriented, and expertise in balancing multiple, rapidly-moving projects * Superb judgment with the ability to make decisions and drive projects to completion with minimal oversight