Program Manager

At Roche, 88,500 people across 150 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 35 years, using human genetic information to develop novel medicines for serious and life-threatening diseases.

* Responsible for 24x7 on-call support * Provide technical leadership for the Facilities Data Technologies group on data and alarm alignment and administration * Lead customer-facing alignment meetings to bring customer awareness and accuracy of owner directed data and alarm points * Act as a single point of contact for project(s) assigned to FDT * Serves as project advisor to project teams regarding FDT aspects of the project * Serve as internal escalation point for focused support team’s technical support staff (e.g. Siemens, ALC, OsiSoft, Encilium). * Accountable for development of FDT system(s) Infrastructure alignment * Work with team members and customer groups on the study of start up tasks of a project to ensure project success * Author detailed design documents, protocols, P&IDs, and SOPs * Comply with FDA 21 CFR Part 11 and Good Manufacturing Practices (GMP) * Implement system changes using site and corporate change control systems and processes * Develop and refine processes within FDT, which lead to greater efficiencies resulting in strengthening group as a logical provider of choice * Other duties as assigned.

**Experience and Skills:** Successful candidates will be able to demonstrate all or most of the following skills and traits: * Communication * Organizational/attention to detail * Leadership/Mentoring * Reliability and dependability * Teamwork * Analytical/prioritization and troubleshooting skills * Customer service mindset * Project Management Experience. A PMP is desirable * Capable of working independently and interdependently, effective at managing multiple tasks and projects, flexible and able to adapt quickly to new and changing situations * Be able to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes * Experience with biotechnology/pharmaceutical computing environments a plus * Experience with Automation software: Siemens BAS, ALC, Yokogawa, or OSiSoft PI is a plus * Experience in industry standard communication protocols like OPC, MODBUS, and BACnet * Knowledge of sustainability measures and interaction(s) with Building Automation * Experience in computer systems validation **Education/Certification:** * Bachelor's degree in Computer Science or other related field preferred or equivalent experience * Minimum 8 years’ experience automation systems * Knowledge of Windows based operating systems. (e.g. Windows server, Windows 7) * Knowledge of mobility devices and operating systems like iOS * Minimum 6 years’ experience alarm strategies and strong preference for data management experience * Minimum 8 years supporting a mission-critical Enterprise environment * Lean or Six Sigma (Green or Black) Belt Certification Strongly Desired. * Not eligible for relocation