Senior Staff Interaction Designer

GE (NYSE: GE) is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the "GE Store," through which each business shares and accesses the same technology, markets, structure and intellect.

We are seeking a Senior Staff Interaction Designer who will help create beautiful software and brand experiences for multiple GE GRC initiatives as an integral UX member of the Software Systems Lab. The designer will work hands-on to research and create the next generation user / application interfaces that will further define GE's brand.

* In this role, you should have experience, vision, and a deep understanding of design research methods, interaction and visual design. * You will work with other designers, software architects, developers, engineers, marketers and business leaders in an investigative research setting to create and communicate a deep understanding the needs of users of the Industrial Internet and associated technical systems. * You will also work with business leaders and commercial marketers to better understand GE's customers and product users, and with designers from GE and some of the world's best design firms to help design the way GE connects with people through software and other types of interactive industrial experiences. **You will:** * Be responsible for creating the future of software for GE and identify great interaction design as a priority in the success of our research programs * Collaborate with visual designers and user interface developers to execute user research and design activities for software and related technical research programs * Work alongside researchers and product development partners, compare and contrast various design solutions and approaches while taking technical, resource, and time constraints into account * Be a core member of a dynamic, fast-paced global research team focused on software to enable research and the Industrial Internet * Work on research project teams across different technology organizations to successfully define, create, and execute strategic research projects based on customer and business value * Will also liaise with GE's Software Center of Excellence and fellow Software Systems Lab members, collaboratively focused on leveraging and growing GE's software presence across multiple technical research domains * Research and define patterns and libraries that support a well-designed user interface on all of GE's software products. Work with various research teams to support adoption of these practices in the research environment * Multitask and manage multiple projects in a dynamic cross-functional applied research organization driving New Technology Introductions (NTIs) * Guide and contribute to the effective documentation and communication of interaction design, via wireframes, mockups, and requirements engineering * Clearly and professionally display the ability to work with internal clients and SW/design teams, create and maintain global design systems, and further the GE brand through a variety of research oriented efforts * Be part of GE's User Experience Center of Excellence, a leading organization dedicated to leveraging digital technologies to drive revenue and customer value for GE's software lines of business * Work with some of the best external digital agencies and internal technology leaders in enhancing GE's software and brand portfolio to enable applied research projects * Act as a member of the UX Center of Excellence, representing the face of high quality design practices. This includes participation in all aspects of UX: research, ideation, strategy, interaction design and visual design * Be a subject matter expert in the area of design research, service design and design strategy, contribute to GE best practices in these areas * Collaborate with business leaders, marketers, product management, architecture and engineering to establish a vision, plan and execute on the details to create a new generation of GE products and services * Research and define patterns related to user needs, mental models and usage context * Ensure members of product design and development teams have access to materials clearly describing user needs, mental models and usage contexts * Build relationships with GE's businesses to develop and champion differentiating design strategies

* Bachelor's Degree in Design, Interaction Design, Service Design, Graphic / Visual Arts, Library and Information Science, Information Sciences, Marketing, Industrial Design, Fine Arts, Computer Science or a related discipline with at least 10 years of combined experience in user centered design research or user interaction design principles, processes, and methodologies (Or High School Diploma / GED with at least 15 years of combined experience in user centered design research or user interaction design principles, processes, and methodologies * Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. * Must be willing to work out of an office located in Niskayuna, NY. * Must be 18 years or older. * You must submit your application for employment on the careers page at www.gecareers.com to be considered. **Desired Characteristics:** * Clear-minded ability to translate functional requirements into mockups and storyboards * Experience using Adobe's latest platforms: Photoshop, Illustrator, Flash, InDesign * Strong working knowledge of site design; mastery in principles of Web design and associated technologies (HTML5, CSS3, Angular JS) * Passion for design and eagerness to collaborate with other creative people * Experience in user research, strategy, ideation and product definition * Experience delivering applications for a variety of platforms including web, desktop and mobile. * Experience in designing native apps for platforms such as iOS, Android and Windows * Ability to learn quickly and work on numerous projects or work streams effectively. A consulting background will prove advantageous. * A demonstrated understanding of the phases of human-centered design, user interface design and development, and contemporary user interface design conventions * Has collaborated across organizations and disciplines to create new ideas and opportunities, and execute against them * Experience in an agile/scrum development process * Project management experience and skills * Visual design skills * Excellent knowledge and experience in user research, strategy, and ideation * Interaction design skills and sketching * Self-starter with a hands-on, natural leadership style and the demeanor, business maturity, intellect and integrity required to establish immediate credibility with partners, GE businesses units * Showcase intellect and integrity required to establish immediate credibility with partners, GE businesses units * Execution orientation and operationally focused with strong business and strategic acumen * Collaborative with the ability to build cross-functional and cross-divisional relationships * Innovative problem solving and continual attention to emerging digital marketing trends