Food Production Supervisor

Flying Food Group (FFG) is a large-scale catering company providing outstanding meals and snacks for over 70 of the world’s leading airlines—primarily international carriers--and for top retail partners, including Starbucks. FFG’s strategic network of 18 production kitchens stretches from Hawaii to New York JFK: the company’s quality service and products have been exceeding customer expectations since its founding in Chicago in 1983.

• Follow the Basic Principles in all employee interactions
• Provide direction, guidance and assistance to employees to enable them to work more effectively
• Motivate employees by giving positive feedback, always in a respectful manner
• Measure and manage productivity in the department to identify areas for improvement
• Coordinate production process to increase productivity and improve process controls
• Effectively allocate production labor as needed on a daily basis to improve productivity
• Manage workforce to cross-train employees and rotate employees regularly
• Follow all procedures for reporting Worker’s Compensation incidents and accidents,
• Ensure meal processing counts and deadlines are met by checking line progress regularly
• Ensure accurate counts are produced to specification
• Ensure portions control is accurately measured by employees by conducting regular verifications
• Train employee in production processes and portion control
• Proactively engage in employee relations issues to resolve them effectively and promptly
• Manage storage and rotation of daily food production overages to minimize waste
• Hold regular communication meeting with employees to review production results, safety and hygiene
• Communicate schedule changes to employees
• Manage production schedules and processes to minimize overtime
• Manage work force accountability for quality and productivity
• Ensure employees have proper tools and equipment needed for production
• Ensure that HACCP, GMP and USDA standards are achieved and completed
• Ensure customer production and labeling requirements are achieved
• Competent to work independently, ask questions and seek direction as needed.
• Ensure all safety requirements are achieved and strives to maintain a safe work environment.
• Effectively gives and receives feedback in a positive and respectful manner
• Must be able to function within a team environment.
• Performs tasks under general supervision.

• Food Service experience required
• A minimum of 2-5 years supervising a food production environment
• Knowledge of internal policies and procedures
• Knowledge of HACCP requirements, USDA, GMP and sanitation requirements.
• Knowledge of cold food production processes
• Candidate bilingual in English and Spanish a plus
• Competent written skills and effective verbal communication skills
• Computer skills a plus (Microsoft)