Group Product Manager

FiveStars is the easiest way for local businesses to deliver great customer experiences, in and out of store. Through unique rewards, personalized service, and intelligent automated messages, FiveStars helps every customer feel like a VIP. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship.

As a Group Product Manager, you will be working closely with a cross-functional team of engineers and designers building products that our customers love and depend on every single day. You will bring a depth of functional (product management) and subject matter (SMB, consumer mobile) knowledge and experience as well as a consistent track record of shipping fantastic products. Upon coming on board, you’ll be joining and fostering a culture of making, testing and learning. You will be part of a highly collaborative, iterative team that is excited by building new and innovative solutions to business owners problems.

• Lead the road mapping, prioritization, development, and execution of a major initiative at FiveStars.
• Own company-level OKRs for that initiative.
• Work cross-functionally with Engineering, Design, Analytics, Marketing, and other product teams to build great customer experiences
• Use qualitative customer research and data analysis to communicate product vision to senior management and various partners

• Degree in computer science, engineering or related field
• 5+ years of experience building, launching, and iterating on major product initiatives that customers love
• Management experience preferred
• Strong technical architectural understanding of mobile and web products
• Proven ability to lead teams and work cross-functionally in a highly collaborative environment
• Excellent data analysis skills
• Excellent written and verbal communication skills with the ability to champion products across the organization
• Knowledge of product management best-practices around development (e.g. agile), road mapping/vision (e.g. user-research, & strategic thinking), and coordination/communication with key internal partners (e.g. design & marketing)