Inspector

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader®, Dealer dot com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, Xtime® and a host of other brands.

Conducts inspections of incoming vehicles to detect damage, missing parts and mechanical problems; prepare and submit report of vehicle condition, repair/replacement cost estimates and related documentation.

• Conduct assessment of vehicle condition upon receipt noting any damage or repair required for frame, paint, engine, AC/heater operation, radio, navigation system, tires, etc.
• Prepare support documentation related to vehicle condition including vehicle identification data, condition description; repair costs estimates, photographs, etc.
• Maintain current knowledge of applicable labor rates, parts charges and manufacturer's updates; adhere to work instructions/procedures regarding inspections/documentation
• Conduct OVE courtesy walk around inspections
• Follow all applicable safety and health related procedures
• May be required to locate, start and move vehicles as directed
• Perform other job related duties as directed by supervisor

Change & Innovation

• Frequently considers what the best way to do things is and looks for ways to streamline and/or improve work processes
• Draws from a variety of sources and experiences to identify alternative solutions
• Adapts in the face of ambiguity or uncertainty
• Embraces changes affecting one’s area

Customer Focus

• Focuses on customer needs and preferences in delivering work product
• Delivers impactful, timely solutions that are meaningful to the customer
• Follows up with customers to ensure problems are solved
• Shares information and explains procedures in a way that is easy for others to understand
• Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations

Collaboration

• Demonstrates “we versus me” thinking
• Willingly provides assistance and support to others
• Works cooperatively with people from diverse backgrounds
• Addresses and resolves conflict directly and constructively
• Builds a relationship network within and across departments

Drives Results

• Drives, Results, and Plans appropriately for daily work and projects
• Delivers consistently strong performance that co-workers can rely upon
• Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
• Recognizes when to escalate a problem to the next level and when to handle it individually
• Negotiates/re-negotiates priorities and competing demands for one’s time
• Maintains a proper pace

Effective Communication

• Provides clear and thorough information to others (e.g., verbal, written, email, Communication presentations, meetings)
• Listens actively and carefully to others opinions and ideas
• Shares viewpoints openly and directly with others
• Shares timely information with relevant parties

Develops Self and Others

• Seeks opportunities to acquire new knowledge and skills
• Shares own experience and expertise with others
• Accepts feedback openly, without becoming defensive
• Learns from experiences, including successes, setbacks, and/or resistance

Qualifications

High School Diploma or equivalent required

Specialized Knowledge

• ASE certification or background in automotive repair, and cost estimating
• Knowledge ICAR Certifications preferred
• Valid Driver’s License and safe driving record required
• Basic computer software skills required
• Ability to multitask required
• Must be detail oriented
• General knowledge of automotive body and mechanical work preferred
• Regularly required to stand, walk, reach, talk and hear
• Frequently required to stoop, kneel, crouch and climb
• Vision abilities required include close, distance and color vision, depth perception
• Previous body shop experience, mechanical experience, estimating experience preferred