Service Technician

The first thing you should know about Lithia Auto Stores is that we're dedicated to satisfying you. This is true from the moment we hand you the keys to your new Chrysler, Toyota, Jeep, Subaru and Honda or used car to 150,000 miles (or more) down the road when you might finally decide to upgrade to something with fewer quirks.

The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes his skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.

* Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards. * Diagnose cause of malfunction * Complete all work according to the applicable safety requirements * Road-test vehicles to ensure quality of repair work. * Accurately record time spent on repairs utilizing company time clocking procedures. * Document work performed on repair order and document test procedures/results. * Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”. * Return special tools to proper place. * Use shop supplies and materials in a practical and economical manner. * Maintain an organized and clean workspace, completing a stall cleaning every day. * Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced. * Constructively communicate with other dealership personnel as required to satisfy customer needs. * Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

* Prior automotive repair experience preferred * ASE and manufacturer certification, desired * A team player who is focused on providing exemplary customer service * Ability to multi-task in a fast paced work environment * Strong organizational skills and detail oriented * Strong communication skills * Be at least 18 years of age * Possess an acceptable driving record and a valid driver’s license in your state of residence