Senior DevOps Engineer - Application Support

CME Group is the world's leading and most diverse derivatives marketplace, handling 3 billion contracts worth approximately $1 quadrillion annually (on average). The company provides a marketplace for buyers and sellers, bringing together individuals, companies and institutions that need to manage risk or that want to profit by accepting risk.

The Senior DevOps Application Support Engineer will support customer facing applications and provide second level environment support for customer facing environments and QA environments. They will support applications in customer facing environments that support the effective testing of all major trading systems.

* Assist with electronic trading engine deployment, configuration and support to facilitate global deployable trading engine initiatives; facilitate integration testing with partners, including strategies to manage geographic challenges, and extend service to additional business areas. * Work with development and QA team to further enhance the deployment and support process; assist with modifications required to support enterprise-wide system changes. Interact with multiple IT groups to review environment change requests, prepare application deployment documents/check list. * Monitor system utilization and recommend environmental enhancements or modifications as needed, weighing current and future needs as demand dictates; provide technical advice to management as new technologies emerge and evolve. * Create and maintain technical document on all tools developed using enterprise standards. Define and document deployment/configuration processes. * Lead testing environment problem resolution or identify process improvement efforts. Troubleshoot and resolve environment related issues assigned from defect tracking system.

* 3-5 years of hands-on experience in direct support or development of UNIX/Linux/Windows applications and infrastructure support for financial services organizations. * Strong Communication skills to facilitate requirements gathering for process optimization and support across many departments. * Experience in Webservers, Tomcat application server troubleshooting and deployments/administration. * Navigate and generate SQL queries using standard tools. Working experience with TIBCO, GIT and BladeLogic is a plus. * Scripting experience in Perl or Shell. * A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline.