Assistant General Manager - Boston

Chipotle Mexican Grill

(Boston, Massachusetts)
Full Time
Job Posting Details
About Chipotle Mexican Grill
When Chipotle first opened, the idea was simple: show that food served fast didn't have to be a "fast-food"? experience. We use high-quality raw ingredients and classic cooking methods, serve in a distinctively designed atmosphere, and provide an exceptional customer experience—features more frequently found in the world of fine dining.
Summary
Leads the successful day-to-day operations of the restaurant. Trains and develops crew, provides exceptional customer service, and maintains budgets set by the General Manager. Works shoulder-to-shoulder with the General Manager to prepare for the General Manager role as his/her next position with the company.
Responsibilities
* Leading the restaurant team in successful day-to-day operations * Identifying talent, interviewing, and hiring new Crew * Participating in personnel decisions regarding the restaurant team, including transfers and terminations * Training and developing the restaurant team, especially Kitchen and Service Managers * Building sales and managing the restaurant budget * Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, proper cash handling, etc. * Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility * Leading by example and being a role model of the standards and behaviors consistent with Chipotle’s values and culture * Successfully communicating company changes/focus to the team * Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations * Maintaining a clean restaurant with excellent quality food and customer service * Maintaining cleaning and sanitation standards within the restaurant * Assisting with local store marketing opportunities * Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities * Acting as General Manager when General Manager is not present in restaurant
Ideal Candidate
* A.A. in related field or an equivalent in education and experience * B.A./B.S. preferred * Ability to develop positive working relationships with all restaurant personnel * Ability to speak clearly and listen attentively to guests and employees * Ability to speak, read, and understand the primary language(s) of the work location * Knowledge of and the ability to use a PC and Microsoft Office Suite * Ability to adapt and succeed in a fast paced environment * Ability to provide exceptional customer service * Ability to lead and develop people **Work Experience** * Experience in a supervisory role in the restaurant industry preferred * Experience as Chipotle Service Manager preferred

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