**Basic Qualifications**
* Internal Candidates must meet Time in Title/Location requirements of their current position for consideration.
* Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, etc.).
* Working knowledge of test equipment (e.g., Tech Tad, Sidekick, 965DSP, transmission measuring sets).
* Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job.
* Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously.
* Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands.
* Ability to provide efficient, quality service to both internal and external customers both face-to-face and over-the-phone.
* Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
* Ability to climb and work at elevations up to 18 feet.
* Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes).
* Ability to perform strenuous physical activities including, but not limited to: lifting objects weighing up to 75 pounds.
* Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
* A valid State driver’s license with a current satisfactory driving record.
* Ability to work varying shifts and hours including possible mandatory overtime, weekends and holidays.
**Preferred Job Qualifications:**
* At least 6 months experience within the last five years maintaining/repairing and testing copper and/or fiber optic cable in an underground, aerial, or buried environment.
* At least 6 months of experience within the last five years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles.
* General experience in testing and turning up DSL, and Carrier Systems.
* Ability to read, review, interpret and understand technical documents (e.g., schematics, drawings, blueprints, layouts).
* Prior Customer Service experience.
* Ability to recognize and identify sales opportunities that meet the needs of customers and the company, including promoting and closing sales of products and services.
* Prior experience working on a computer in a Windows-based system and with Microsoft Outlook.
* Prior experience using a body belt and safety straps.