Sales Operations Representative
Cardinal Health
(Waukegan, Illinois)Cardinal Health, Inc. (NYSE: CAH), is a global integrated healthcare services and products company, providing customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide. The company provides clinically-proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency.
Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfillment and adjustments.
Responsible for providing operational support to Presource sales representatives and customers with a concentrated focus on business growth and profitability.
- Working directly with sales reps and customers to design new kits/modules and implementing changes to existing kits/modules.
- Customer contact for manufacturing exceptions, components changes, kit changes, kit design questions and kitting solutions.
- Liaison between customer and Presource business owners.
- Drive profitability through kit analysis (gross profit opportunities).
- Inventory management of custom procedure trays from order placement to region/customer receipt. Managing and coordinating finished goods inventory and coordinating with scheduling to ensure the highest possible service to customers while meeting inventory goals.
- Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- May contribute to the development of policies and procedures
- Works on complex projects of large scope
- Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
- Completes work independently receives general guidance on new projects
- Work reviewed for purpose of meeting objectives
- May act as a mentor to less experienced colleagues
- Bachelors Degree preferred
- Min 4 years general business experience, preferred
- Strong written and verbal communication skills
- Computer proficiency in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word)
- Customer service, problem solving and analytical skills required
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