Senior Sales Operations Coordinator

Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud.

Carbon Black is looking for a dynamic, motivated Sales Operations Coordinator to provide operational support for our growing sales organization. The Sales Operations Coordinator will work in collaboration with members of the sales team (local and remote) and the business development, marketing and finance teams. Be an integral part of a high energy, fast-paced team with significant opportunities to make a positive impact on the business.

* Provide sales support on quote creation in Salesforce CPQ * Manage data entry and maintain data integrity (i.e. updating ownership, managing duplicates, missing data, etc.) * Provide sales team training on operational processes * Assist with upkeep of all sales tools & templates in CRM Content * Upkeep the territory management (i.e. maps, assignment rules with Salesforce.com, etc.) * Provide general administrative support to members of the sales leadership team * Drive cross functional resolution of sales needs * Support and take a meaningful role in executing projects targeted to improving sales performance

* 3-5 years’ experience in general sales operations * Proficient knowledge of Salesforce.com * Strong Microsoft Excel skills * Excellent organization and prioritization skills * Demonstrated attention-to-detail * Ability to multi-task and adapt to changes * Strong sense of responsibility and initiative * Solid oral and written communication skills * Self-motivated, organized, and meticulous attention to detail * Bachelor’s degree or relevant experience. * Security industry experience a plus, but not required.