Power Sports Sales Manager (Boats, Tractors, ATV, UTV)

Cabela's.

(Richfield, Wisconsin)
Full Time
Job Posting Details
About Cabela's.
Cabela's, the World's Foremost Outfitter of hunting, fishing and outdoor gear, was born somewhat inadvertently in 1961 when Dick Cabela came up with a plan to sell fishing flies he purchased while at a furniture show in Chicago.
Summary
Manage the Power Sports Sales and Service Departments located inside the Cabela's Retail Stores. Maintain high levels of customer service, manage departments sales objectives of as much as $3.5 million, manage both sales and service personnel, protect the brand within the industry and manage profitability.
Responsibilities
* Conduct Cabela's specific training and schedule on-sight vendor training to ensure sales associates and service technicians have the correct product knowledge and skills to meet customer expectations. * Partner with Corporate Merchandising team to establish threshold pricing based on the market sales volume allowing for maintaining inventory turns and to ensure a competitive market. Provide direction to sales associates to achieve sales goals and execute promotional sales activities. Keep sales staff informed of rebates and special pricing events. Approve sales quotes to ensure gross margin objectives are achieved. * Provide a complete daily update of the Power Sports inventory on the Cabela's website. Ensure that all customers are properly assisted in sales process. Distribute and log all retail and internet lead requests on the Customer Relations Management System, allowing all sales staff to monitor to ensure that the requests are followed up on in a timely manner. Retail Power Sports Departments through the Customer Satisfaction Index Survey will provide data on our existing customer base to create a customer for life. * To ensure specific duties including scheduling, parts inventory and assigning all rigging and warrantee service work orders are completed. Maintain and strive to increase employee productivity. Deliver outstanding customer service by ensuring work orders are completed to the customers’ satisfaction on a timely basis. * Present a clean and properly signed and merchandised Power Sports area inside and out of the Cabela's Retail Stores. * Create organized schedules to complete product delivery to our customers. Perform walk around with customer to ensure Power Sport is properly outfitted to the customers needs. Pre-Delivery inspection forms must be completed by sales associates. Introduce customer to service staff and provide a thank you letter to ensure great customer service. * Source, interview, hire, train and create a positive work environment in order to retain staff. * Utilize the 387 screens, Warehouse Management reports and Excel driven spreadsheets to manage inventory levels. Sales commission and performance tracking is maintained on a weekly basis to track commission dollars for our Payroll Department.
Ideal Candidate
* Associate’s Degree or Apprenticeship * 4 to 6+ Years’ Exerience * Experience in managing high volume boat sales and service dealership is preferred. Sales training and service industry knowledge. Experience and/or Associates degree.

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