Claims Adjuster

Brown & Brown is an independent insurance intermediary that through its licensed subsidiaries provides a variety of insurance products and services to corporate, public entity, institutional, trade, professional, association and individual clients.

The Claims Adjuster position reports to a Claims Supervisor or Team Lead. The chief duty of the Claims Adjuster is to adjust difficult losses for the program to which she/he is assigned.

• Assess large exposures, draft reports to carriers.
• Exercise judgment in applying legal liability to assigned claims
• The Claims Adjuster is involved in complicated programs that generate high awareness among the client, the underwriting carrier, the sponsoring company, and CalSurance. She/he will often be called upon to make presentations to these groups.
• Research applicable coverage for our insureds. Document coverage dates, limits and restrictions.
• Identify and resolve any potential coverage questions. Draft reservation of rights and coverage denials for review and approval by the Coverage Senior Adjuster.
• Conduct competent claims investigation and secure supporting documentation for assigned claims.
• Assign defense counsel to answer and defend lawsuits when appropriate. Monitor and direct defense counsel, independent adjusters, and experts.
• Identify claims with potential exposure in excess of authority and advise the Claims Supervisor/Team Lead.
• Handle claims within guidelines of the Fair Claims Practices 790.03.
• Provide insureds, claimants and sponsoring companies with regular updates on status of file handling.

• 5+ years of adjusting experience or equivalent
• 3+ years litigation management experience
• Must be licensed as a Qualified Claims Manager in the State of California and any other states as needed
• Adaptable and assertive
• Strong analytical and problem solving skills
• Strong written and verbal communication
• Strong organizational skills
• Proficient computer skills including Microsoft Office Outlook, Word and Excel
• 4 year college degree or equivalent professional liability/claims litigation management experience