Support Developer

We provide the global commerce tools people need to build businesses, accept payments, and enable commerce for their users. It’s the simplest way to get paid for your great ideas -- across any device, and through almost any payment method. Merchants in more than 40 countries worldwide can accept, split, and enable payments in more than 130 currencies using Braintree.

Support Devs at Braintree help merchants in a meaningful way by using their development chops to assist with integration and ongoing support where our APIs are concerned. At heart of what we do best is deliver white glove support for elegant technology. The Support Developer role sits at the intersection of these two things that make us renowned.

* Build integrations in a plethora of languages: Ruby, Python, PHP, Java, Node.js, .NET and more. * Define best practices for merchants implementing payment processing logic * Update our API documentation and deploy updates * Work with our Product Managers to discuss the features that our customers most frequently request * Resolve support tickets from merchant developers * Explain to a merchant developer why they are seeing behavior they didn’t expect and be able to de-bug a snippet of code * Find and fix bugs in our software based on a support question * Design a workaround for a use case that’s not yet directly supported * Take the occasional incoming phone call from a developer with integration questions * Migrate customer data from other payment processors into Braintree’s vault

* Programming foundation in Ruby + Rails, Python, PHP, Node.js, Java, .NET or any other modern language * Working knowledge of one or several object-oriented or functional programming languages. * Linux/Unix command line * General web development skills in HTML, CSS, or JavaScript * SQL a plus * Version Control: Git preferred