Investment Sales Officer III
BOK Financial
(Tulsa, Oklahoma)BOK Financial (BOKF), Headquartered in Tulsa, Oklahoma, BOK Financial Corporation (NASDAQ: BOKF) is a top 25 U.S.-based financial services holding company with operations in ten states – Oklahoma, Texas, Arkansas, Arizona, Colorado, Kansas/Missouri, New Mexico, Nebraska and Wisconsin. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.
The Investment/Sales Officer III is primarily responsible for marketing and distributing investment securities to retail and/or institutional prospects and customers in order to ensure profitability and satisfy customers' financial objectives; prospects outside the firm for new customer relationships, develops and maintains current relationships; develops referral sources within both bank and existing customer list; provides advice to customers on securities purchases by informing them of current market trends and recommending appropriate investment strategies; maintains a profitable level of sales to exceed their monthly draw and achieves annual objectives; keeps informed of securities market trends, compliance and regulatory issues as well as customer needs.
- Develops and maintains any current customer relationships; identifies and develops list of prospects; develops referral sources from within the bank and current customer list; conducts initial and ongoing client profile process with each to determine investment needs and objectives; markets investment securities as defined by the firm's eligible list to all three groups in a manner to meet or exceed defined sales productivity goals.
- Ensures that all required customer documentation is complete and transactions are processed correctly and in a timely manner in accordance with regulatory standards and firm policies; resolves customer account and transaction issues; serves as contact person with quality service area in order to provide information and resolve issues.
- Maintains up-to-date familiarity with current securities markets and customer needs while providing all appropriate and required disclosures, such as those pertaining to investment risks, fees, non-FDIC insurance.
- Conducts business within the guidelines established by regulatory agencies and internal policies, including: attending sales meetings; completing firm-required training sessions and continuing education; maintaining appropriate securities licensing in good standing; complies with correspondence, marketing and sales activity rules; notifies supervisory principal immediately of any customer complaint and/or regulatory inquiry.
- Maximizes cross-sell opportunities by attending/conducting meetings within other areas of the bank (as assigned) to educate employees on referral skills and customer benefits; is successful in both giving and receiving viable customer referrals.
Knowledge, Skills and Abilities:
- Comprehensive knowledge of securities products
- Excellent interpersonal, verbal and written communication skills
- Excellent customer service attitude and sales skills
- Active Series 7, 63 securities licenses and appropriate insurance licenses(s), and others as may be appropriate by sales situation
- Ability to assess specific customer needs, recommend appropriate investment strategies, offer products to meet those needs, and compel customer to act upon those recommendations
- Ability to proactively communicate investment/insurance product benefits for customers to other bank personnel
- Excellent organizational skills with the ability to work under extreme pressures with strict time frames, and with high net worth entities
- This level of knowledge is normally acquired through completion of a Bachelor’s Degree and 5-7 years experience in securities sales or 11-13 years equivalent work experience; Series 7 and 63 licensing, insurance and variable annuity licensing required.
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