Program Manager

Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception.

Blizzard Entertainment is looking for a talented and enthusiastic Program Manager to join our Corporate Applications team. The individual in this role will lead key strategic initiatives and will be responsible for end-to-end ownership of products and/or programs including concept inception, delivery, and adoption. This position will interface closely with executives, business stakeholders, product designers and software engineers to deliver innovative solutions for Blizzard.

* Define the product strategy and roadmap for assigned Blizzard corporate applications * Successfully deliver on highly visible projects of strategic importance to the organization * Lead the software development lifecycle and drive the technology team on all aspects of delivery, performing in a program manager, product owner, and project management capacity * Serve as day-to-day product owner on project teams (Agile) and operational teams * Perform all project management activities from project discovery through post-implementation efforts, including definition and management of milestones, requirements, workplan, resources, vendors, budget, scope, issues and risks, change, and stakeholders * Develop status reporting and communicate effectively and proactively to all levels of the organization regarding status, schedules, risks, issues, etc. * Proactively identify and communicate risks or issues that might impede assigned projects, and develop mitigation plans or solutions to resolve * Develop and maintain strong relationships with key executives, senior leaders, stakeholders, and team resources throughout the Blizzard organization to achieve project objectives and deliverables * Launch products, lead organizational readiness activities, and partner with stakeholders to drive adoption * Identify, develop, and implement continuous process improvements to improve the efficiency and effectiveness of the Corporate Applications team * Mentor and coach more junior Program Managers within the Corporate Applications team * Create a team environment that encourages collaboration, ongoing feedback, and participation throughout the Corporate Applications team

**Requirements** * A minimum of 4-6 years of experience as a program manager, product manager, or project manager managing software development projects * Proven experience leading large-scale, cross-organizational, complex enterprise application programs or projects utilizing internal and vendor resources * Prior experience as a scrum master * Exceptional verbal, written, and interpersonal communications skills; comfortable presenting and communicating to large groups and across all levels of the organization in an effective, situationally appropriate, clear, and high quality manner * Ability to work independently and deliver results with little supervision * Self-motivated with strong initiative, ability to work in a dynamic work environment * Ability to lead and influence without explicit authority * Detail-oriented * Problem solver * Excellent organization and time management skills * Ability to prioritize product and feature requests across the entire product portfolio, and to prioritize tasks across multiple projects * Experience implementing, championing, and working with Agile development methodologies * Experience with vendor and contract management process * Experience training, mentoring, and managing others * Bachelor’s Degree or equivalent experience * Passion for Blizzard games **Pluses** * Big 4 management consulting experience * Experience leading third party software deployments * Project Management Professional (PMP) certification