Head of Product Design

Betterment is a smart automated investing service that provides optimized investment returns for individual, IRA, ROTH IRA, and rollover 401(k) accounts. Its technology enables users to manage their investments in a customized, diversified portfolio. Charging a management fee of 0.25%, the company’s mobile app enables users to access, view, share, and review their portfolio’s activities as well as deposit and withdraw money from anywhere, anytime.

You are a creative super force with a deep understanding of how people functionally interact with machines. You live on the internet and act as an ambassador by making a jungle of information beautiful and approachable. You are passionate about creating great user experiences on everything from the web to mobile devices.

You’re a motivated, driven idea person who is excited to shape Betterment’s long-term design and user experience alongside engineers and product managers. You lead by example with high integrity, principles, and ethics. You have exceptional critical problem-solving and strategic-planning skills. You work to unite your team to deliver a clear and coherent vision and are able to develop a plan to achieve your goals.

• Own strategic planning of design initiatives and early adoption of design practices across the software development and marketing production life cycles
• Guide the team to develop best practices for ensuring a high bar of quality and design consistency across platforms
• Synthesize competitor offerings, customer feedback, site metrics and usability reports into user-centered vision for Betterment’s design
• Advocate and be the voice of the customer
• Manage resources and capacity of the design team, including budget and hiring pipeline
• Collaborate cross-functionally with product, engineering, marketing and other internal teams to ensure a smooth product development process
• Manage, mentor, and grow the team of product designers –this includes setting clear goals, managing projects allocation, meeting deadlines and setting up the team for continued success
• Manage a team of 6+ designers

We are seeking candidates who exhibit as strong desire to work in a startup environment and record of high achievement. Successful candidates will have:

• 10+ years in design/UX experience with at least 4 years in a management or leadership role on a design team
• Must have experience and expertise in iOS, Android, and Web design principles and guidelines
• Demonstrated experience with customer research, usability testing, and data
• Proven track record driving, protecting, and executing brand strategy
• Experience working with user-centered design processes
• Entrepreneurial spirit; thrives in a rapid growth environment
• Experience scaling a team, or experience at a growth stage startup
• Familiarity with analytics and market-driven decision making to ensure user acquisition
• Passion about what you do and an obsession with staying on top of UX / UI trends and tools
• Excellent communication skills, both written and spoken