Head of Product Design

Betterment

(New York, New York)
Full Time
Job Posting Details
About Betterment

Betterment is a smart automated investing service that provides optimized investment returns for individual, IRA, ROTH IRA, and rollover 401(k) accounts. Its technology enables users to manage their investments in a customized, diversified portfolio. Charging a management fee of 0.25%, the company’s mobile app enables users to access, view, share, and review their portfolio’s activities as well as deposit and withdraw money from anywhere, anytime.

Summary

You are a creative super force with a deep understanding of how people functionally interact with machines. You live on the internet and act as an ambassador by making a jungle of information beautiful and approachable. You are passionate about creating great user experiences on everything from the web to mobile devices.

You’re a motivated, driven idea person who is excited to shape Betterment’s long-term design and user experience alongside engineers and product managers. You lead by example with high integrity, principles, and ethics. You have exceptional critical problem-solving and strategic-planning skills. You work to unite your team to deliver a clear and coherent vision and are able to develop a plan to achieve your goals.

Responsibilities
  • Own strategic planning of design initiatives and early adoption of design practices across the software development and marketing production life cycles
  • Guide the team to develop best practices for ensuring a high bar of quality and design consistency across platforms
  • Synthesize competitor offerings, customer feedback, site metrics and usability reports into user-centered vision for Betterment’s design
  • Advocate and be the voice of the customer
  • Manage resources and capacity of the design team, including budget and hiring pipeline
  • Collaborate cross-functionally with product, engineering, marketing and other internal teams to ensure a smooth product development process
  • Manage, mentor, and grow the team of product designers –this includes setting clear goals, managing projects allocation, meeting deadlines and setting up the team for continued success
  • Manage a team of 6+ designers
Ideal Candidate

We are seeking candidates who exhibit as strong desire to work in a startup environment and record of high achievement. Successful candidates will have:

  • 10+ years in design/UX experience with at least 4 years in a management or leadership role on a design team
  • Must have experience and expertise in iOS, Android, and Web design principles and guidelines
  • Demonstrated experience with customer research, usability testing, and data
  • Proven track record driving, protecting, and executing brand strategy
  • Experience working with user-centered design processes
  • Entrepreneurial spirit; thrives in a rapid growth environment
  • Experience scaling a team, or experience at a growth stage startup
  • Familiarity with analytics and market-driven decision making to ensure user acquisition
  • Passion about what you do and an obsession with staying on top of UX / UI trends and tools
  • Excellent communication skills, both written and spoken

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New York, New York
Skills Desired
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  • Analytics
  • Budgeting
  • Entrepreneurial
  • Hiring
  • iOS
  • Marketing
  • Scaling
  • Software Development
  • Strategic Planning
  • Web Design
  • Usability Testing
  • UI Design
  • UX Design
  • Startup
  • User Centered Design (UCD)
  • Android
  • UX tools and methods

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